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How to be an effective fiduciary.
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How to design and evaluate your ASA.
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How to be compliant with the CAA, 2021: GCPCA, vendor compensation disclosures, mental health parity disclosure, and pharmacy disclosure.
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How to select the right employee benefits consultant.
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How to select the right TPA and PBM--it's usually a good idea to shop for each separately.
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How to contractually ensure your TPA will give you access to your claims in the optimal format.
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How to pipeline, parse, and warehouse claims.
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How to analyze claims.
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How to select an independent 3rd party auditor for claims review.
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How to access and utilize price transparency data.
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How to compare and contrast payer networks for network adequacy and price competitiveness.
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How to identify high value care (quality / price).
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How to identify high cost providers and steer members away from them.
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How to contract directly with providers.
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How to help direct contract providers manage your member pool's health.
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How to decide if joining an employer coalition is right for you and which one/s to join.
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How to steer members to high value care, including direct contracts.
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How to steer members to the appropriate acuity of care setting.
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How to identify members in need of additional help before they become high cost claimants.
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How to get targeted help (health coaches, dieticians, nutritionists, psychiatrists) for members in need.
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How to select and continuously measure point solutions.
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How to incorporate second opinions on costly and/or questionable surgeries.
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How to communicate plan information to members in real time.
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How to ensure only eligible members are receiving your plan's benefits.
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How to take advantage of 501(r) (hospital charity care) discounts for eligible members.
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How to track member satisfaction with providers and treatments.
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How to track and optimize prior authorizations and step therapies.
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How to help members find the drugs they need at the cheapest price available.
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How to evaluate formulary quality.
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How to identify cost-effective drug alternatives where available.
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How to get transparency out of your PBM.
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How to utilize cost plus pharmacies.
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How to utilize discount card prices.
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How to track rebate dollars on a per script basis.
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How to carve out specialty drugs.
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How to expand your formulary using direct contracts.
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How to strategically utilize copay accumulators and maximizers.
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How to think holistically about your medical and pharmacy expenses.
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How to incorporate State Pharmaceutical Assistance Programs (SPAPs) and Patient Assistance Programs (PAPs) for eligible members.
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How to track member satisfaction with drugs and DME and report respective side effects to the FDA.